Unknown writer, but it makes sense.
IPTV is not Comcast nor a billion-dollar company. Please remember that the next time u pays pennies on the dollar for a month of service.
Let’s understand what IPTV programming is, and what it is not.
Many people are under the impression that IPTV is a TRUE replacement for traditional TV services. Let’s set the record straight; IPTV is not a replacement for traditional cable services. IPTV is a great alternative to traditional cable but at a more affordable cost. For the casual viewer this is certainly the case, and it’s a great solution. Unfortunately for the die-hard TV users, the disabled person sitting at home channel surfing, and the children being “baby-sat” by a TV, it can be a very frustrating experience. Issues with buffering, channels not being available, Electronic Programming Guides not matching, the list can go on and on.
Those that choose to use this service must understand that they can never, truly expect the same results as traditional providers. Traditional cable companies are huge corporations with billion-dollar infrastructures and thousands of employees. IPTV is offering a great low-cost alternative. But understand that every single IPTV provider will have hardware downtime, issues with channels and occasional total blackouts. Again, for the casual TV viewer, this is not a problem. They most likely have a backup option such as binge watching on Cinema etc., or they can just simply change the channel. But for those folks that veg out everyday in front of the tv, this can be frustrating. But it’s the nature of the business.
All IPTV providers will go through periods of working great for a few months, then start having issues. This is simply the nature of the service as well. It’s a game of cat and mouse where the networks, ISPs, and motion picture associations are constantly trying to harm IPTV providers by seizing their domains, blocking or throttling customer access to the provider, or even initiating a DDOS attack against said provider. When any of this occurs that’s when you see them kicking it into overdrive to bring the service back up thru any and all other means.
And then there is the issue of understanding your own hardware, which unfortunately many of you do not. We were all new to something at some point, there is NO SHAME in that at all. But by delving into IPTV while you are still learning, some of you may have bit off more than you can chew. The user base is LARGE and because of that, not to mention the hundreds of devices out on the market, providers cannot teach you ALL how to use your own devices. You are going to have to learn to troubleshoot your own device.
Next up is buffering. Buffering can be caused by dozens of different factors. When your streams are buffering there’s really no reason to tell your provider. There’s nothing they can do unless it’s an actual channel issue from the source which is rare. Buffering is usually, 9 out of 10 times, due to something on your end or the ISPs. People give good or bad IPTV reviews based on buffering, but that’s really not fair. It shows that the user has a lack of understanding of the technology. The key to learning is asking questions with the intention of learning. You can ask your group, or you can open a Ticket with your questions and get answers. Why is an Ethernet connection better than Wi-Fi? Why does your service buffer certain times of the day? Is your ISP throttling your connection? Why does it work better when I use a VPN? or What causes buffering. IPTV is not perfect so be prepared to do a little leg work. Providers can’t go to your home and fix this for you. You will need to understand some of the basics. When they tell you that it’s a connection issue, they have usually done their due diligence to make sure it’s nothing on their side. Keep in mind a connection issue doesn’t necessarily mean the internet in your house, it could be a problem along the route that your ISP is taking to our servers. For most of you, your connection is traveling thousands of miles to reach one of their servers so any issue along the route could cause buffering or other issues.
Get to know the setup you have and what will best work for you. Don’t expect IPTV to be a true replacement for satellite and cable. If you do, you will be disappointed and very frustrated. IPTV is not a replacement; it is an alternative. Understand what IPTV is and what it is Not.
For the majority of users that have bothered to educate themselves with this new technology, IPTV is a blessing. No more paying the ridiculous prices of the big traditional providers.
For those that think that IPTV should provide you the same service as the big boys…. Think again. It’s not going to happen. So, save yourself some heartache, and do some research on what you are getting into.
If you go in knowing what it is, and what it is not, you will be happy with some extra money in your wallet every month and included content that the big companies do not include with your subscription.